Terms & Conditions

Effective Date: April 2026

These Terms and Conditions apply to the website: https://www.wardrobedoorsdirect.co.uk

Owned and operated by Ichicoo Limited trading as Wardrobe Doors Direct (“we”, “us”, “our”).

By using our website or placing an order, you agree to these Terms.

1. Company Information

Trading Name: Wardrobe Doors Direct Legal Entity: Ichicoo Limited

Registered Address:
6 Gawthorpe Avenue
Bingley
West Yorkshire
BD16 4DG

Email: info@wardrobedoorsdirect.co.uk
Telephone: 01274 563 323

Company Registration Number: 6127233
VAT Number: 902 7104 63

2. Products and Services

We supply sliding wardrobe doors and related products made to order.

Due to the bespoke nature of many products:

  • Specifications may vary slightly from descriptions or images
  • Colours, finishes, and materials may appear differently depending on screens and lighting

3. Orders

When you place an order:

  • You will receive an order confirmation email
  • This does not constitute acceptance of your order

We reserve the right to:

  • Reject or cancel orders for any reason (including pricing errors or stock issues)
  • Contact you before processing if clarification is required

A contract is formed only when your order is dispatched.

4. Pricing and Payment

  • All prices are shown in GBP (£) and include VAT unless stated otherwise
  • Payment must be made in full at the time of ordering
  • We use secure third-party payment providers

We do not store or have access to full card payment details.

5. Delivery

  • Delivery times are estimates only unless explicitly guaranteed
  • Some products are made-to-order and may require additional lead time
  • Delivery will be made to the address provided at checkout

We are not liable for delays outside our control, including courier delays or supply chain issues.

6. Risk and Ownership

  • Risk in the goods passes to you upon delivery
  • Ownership passes only once full payment has been received

7. Cancellations and Returns

Because many of our products are made to order, the following applies:

Custom / Made-to-Order Products:

  • Cannot be cancelled once production has begun
  • Are not eligible for return unless faulty or damaged

Standard Products:

  • May be returned in accordance with UK consumer law
  • Must be unused and in original packaging

To request a return, contact: info@wardrobedoorsdirect.co.uk

8. Faulty or Damaged Goods

If your goods arrive damaged or faulty:

  • Notify us within 48 hours of delivery
  • Provide photographic evidence where possible

We will offer:

  • Replacement parts
  • Repair
  • Or refund (where appropriate)

9. Product Information

We aim to ensure all product information is accurate. However:

  • Images are for illustration purposes only
  • Minor variations in colour, finish, or dimensions may occur

10. Intellectual Property

All content on this website (including text, images, logos, and design) is owned by or licensed to Ichicoo Limited.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Use for commercial purposes

without written permission.

11. Limitation of Liability

We are not liable for:

  • Indirect or consequential losses
  • Installation issues
  • Improper use or fitting of products

Our liability is limited to the value of the goods purchased.

12. Privacy and Data Protection

We process personal data in accordance with our Privacy Policy, which complies with UK GDPR.

See: https://www.wardrobedoorsdirect.co.uk/privacy-policy

13. Cookies

Our website uses cookies to improve user experience, analyse traffic, and support marketing.

See our Cookie Policy for full details.

14. Force Majeure

We are not responsible for delays or failure to perform obligations due to events beyond our reasonable control, including:

  • Supply chain disruption
  • Transport issues
  • Natural disasters
  • Industrial action

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be published on this page.

17. Contact Us

If you have any questions:

Email: info@wardrobedoorsdirect.co.uk
Address:
Ichicoo Limited
6 Gawthorpe Avenue
Bingley
West Yorkshire
BD16 4DG

  • 10 YEAR
    GUARANTEE
  • HOME
    DELIVERY
  • PRICE
    MATCH
Bespoke sliding wardrobe doors

REQUIRE A BESPOKE LOOK?

We offer a custom design
service at NO extra cost.

MEASURING GUIDE

Follow these simple guidelines to
get the perfect fit for your sliding
wardrobe doors.

INSTALLATION GUIDE

The sliding wardrobe doors are
very easy to install so you don’t
have to be a DIY expert.

REQUEST SAMPLES

Request FREE samples to help
with the design process and
colour matching.